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of tradespeople! On a typical day you will; Answer inbound support queries via Zendesk , email, live chat and phone Work closely...
tools (Zendesk , Freshdesk, Jira, etc.). Previous experience working with engineering teams. Familiarity...
into opportunities to enhance customer satisfaction. System Management: Use Zendesk for efficient data entry and maintain detailed...
and switch selling where appropriate. Dealing with all inbound tickets via the Zendesk system, responding within agreed...
or London. Desired Experience in quality review Experience in Zendesk , Explore and SQL Financial industry knowledge...
like Zendesk or Twilio. Experience using other coding languages such as javascript (think Google Apps Script automations...
years of experience in a customer support role, ideally with experience using Zendesk or similar ticketing systems. Problem...
of crisis management and business continuity Is knowledgeable of CRM systems (e.g. Zendesk / Salesforce) and has experience...
, and customer services teams to deliver an exceptional advisor experience. Your primary focus will be enhancing Zendesk ... Experience of customer service workflows (we use Zendesk ) At JET, this is on the menu: Our teams forge connections...
to customers via email (Zendesk ), with the occasional requirements for calls or live chats. Take ownership of your performance...
standards including SCORM, xAPI and AICC Experience using a ticketing system such as Freshdesk, Jira, Zendesk An understanding...
Any variance above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly...
, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk ) Ensure..., and customer relationship management tools (JIRA, ServiceNow, Zendesk ) Basic troubleshooting skills with a solid understanding...
systems (Salesforce, Zendesk , etc.) and other third-party applications. Familiarity with creating and managing Web Services...
/HubSpot and Zendesk Assist in onboarding our new customers by following our onboarding procedure and ensuring: Our new... customers are set up in all systems, including HubSpot, simPRO and Zendesk , as well as our bespoke energy management system...
Are you passionate about providing exceptional customer experiences? Do you have previous beauty customer service and Zendesk ... beauty industry. Familiarity with customer service software (e.g., Gorgias or Zendesk ) is a plus. A hands...
. Proficiency in IT systems (e.g., Shopify, Zendesk and Google). Valid driver's license. If you feel you have the relevant...
about providing exceptional customer experiences? Do you have previous beauty customer service and Zendesk experience? Our client... industry. Familiarity with customer service software (e.g., Gorgias or Zendesk ) is a plus. A hands-on, enthusiastic...
email, and ZenDesk Customer Service software Meet or exceed service level targets Resolve customer issues effectively while delivering...
of year-end forms. Manage payroll tax reporting system processes. Manage queries via Zendesk Management system for payroll...
. Coding experience or certification(s). Fluency/comfort with all or any of the following: Jira, Zendesk , Confluence, Miro...
, or email management tools (e.g., Zendesk , HubSpot, Intercom, or similar). Detail-oriented with strong problem-solving skills and the...
(e.g. HubSpot, Zendesk ) and basic WIFI/networking knowledge. Customer-Centric Skills – Strong communication and problem...
communication and interpersonal skills. Proven experience with customer support software, specifically Zendesk (experience...
, Korean. Knowledge of helpdesk CRM systems (helpshift, zendesk or similar). Demonstrable communication skills (excellent...
