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(but not limited to) Google suite, Gainsight, Asana, Zendesk , Articulate Benefits What we offer The chance to work alongside...
and managers and escalating queries and concerns to other members of the team. Reviewing Zendesk tickets to assist...
or transaction data. Experience working with sales data in Salesforce or similar, and/or contacts data in tools like Zendesk ...
, agent-assist tools, and modern platforms (like Zendesk , Salesforce Service Cloud, etc.) to automate workflows and improve...
, experience with support platforms (Zendesk , etc.), CRM software (HubSpot), and knowledge management systems. What’s in it...
volume payroll queries via ticketing system (Zendesk ), ensuring queries are responded to in a timely manner within service...
communications with our customers via multiple digital channels including Zendesk , email and SMS to support the wider Customer...
Familiarity with CRM or ticketing systems (e.g. HubSpot, Zendesk ) Strong communication skills with the ability to support...
and scaling SaaS B2B support, including tooling selection (e.g. ServiceCloud, Zendesk or similar), for an omni-channel support... environment Deep familiarity with support platforms like Salesforce, Zendesk , Jira and similar systems Understanding of the...
Provide expert support via Zendesk or similar systems. Troubleshoot issues across Windows, macOS, and networking... in technical support, ideally in SaaS or enterprise IT. Strong experience with Zendesk (or similar), Windows/macOS, networking...
, eCOGRA). Experience handling escalated complaints or regulatory submissions. Previous use of Zendesk , Salesforce, Intercom...
with measurable results. You have a strong technical fluency with AI-enabled CX tools like Intercom Fin, Zendesk AI, Zapier — and can...
with tools such as Zendesk or Freshdesk (ticketing systems), Trello (project management), and Shopify (e-commerce platforms...
-making abilities Experience with APIs, integrations, cloud-based solutions, and customer support tools (e.g. Zendesk ...
to work efficiently. Familiarity with tools like Jira, Madcap, and Zendesk – helpful for tracking progress and maintaining... tools and documentation platforms to work efficiently. Familiarity with tools like Jira, Madcap, or Zendesk is helpful...
to work efficiently. Familiarity with tools like Jira, Madcap, and Zendesk – helpful for tracking progress and maintaining... tools and documentation platforms to work efficiently. Familiarity with tools like Jira, Madcap, or Zendesk is helpful...
Deep knowledge of customer experience platforms, especially Zendesk or Amazon Connect Experience implementing metrics...
will involve recording accurate details of any service issues in Zendesk or the relevant CRM system. Your proactive approach...
(Salesforce/Zendesk ) and a law degree (desirable) Our mission: To be the leading Business Services recruitment consultancy...
, and timely resolution of inquiries through Zendesk , calls, and chat. Conduct regular 1:1s, provide feedback, and support team.... Comfortable using tools like Zendesk , Google Workspace, and internal SOP documentation. ⭐️ Bonus Points For: Familiarity...
or London. Desired Experience in quality review Experience in Zendesk , Explore and SQL Financial industry knowledge...
administrators effectively. HR or Benefits-specific certifications preferred Familiarity with tools like JIRA, Zendesk ...
Technologies We Use: Apple (Computers), Smartsheets, JIRA, Sumologic, Google Suite, Box, and Zendesk Additional Information...
, Salesforce, and Zendesk Additional Information What We Offer: Competitive compensation, including Restricted Stock Units...
, etc) Experience in working with ticket systems (CONNECT for Service, Zendesk , etc) Experience using various operating systems (Linux...
